What to Check With Your Health Fund
Before booking your appointment, we recommend contacting your private health insurer to confirm:
- Your annual benefit limits for speech pathology and audiology services
- Whether you’ve used any of your annual entitlements
- If there are waiting periods that apply
- The percentage of rebate you’re entitled to receive
- Whether pre-authorisation is required for certain services
Common Coverage Levels
Private health funds typically offer different levels of extras cover:
- Basic Extras: Usually covers a portion of costs up to an annual limit
- Mid-Level Extras: Higher rebate percentages and annual limits
- Top Extras: Maximum coverage with higher annual benefit limits
At RT Speech and Hearing, we make claiming as easy as possible for our clients:
- We provide detailed invoices with all necessary information for your claim
- HICAPS facilities available for on-the-spot claiming where possible
- Electronic claiming options for participating health funds
- Clear itemised receipts for manual claim submissions
Claiming Process
- Pay for Your Service: Payment is required at the time of service
- Receive Your Receipt: We’ll provide a detailed invoice with provider numbers and item codes
- Submit Your Claim: Either claim on-the-spot with HICAPS or submit manually to your health fund
- Receive Your Rebate: Your health fund will process the rebate according to your level of cover